Refund & Return Policy

We want you to enjoy your purchase! If there’s any issue, here’s how we can help 💛

✅ Returns / Exchanges

We accept returns or exchanges only if the item is damaged or incorrect upon arrival.
Please contact us within 7 days of receiving your order, with:

• Order number

• Photos of the item + packaging

• Description of the issue

Once confirmed, we will arrange a replacement or refund.

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🚫 Non-returnable items

We do not accept returns or refunds for:

• Change of mind

• Wrong selection of design/quantity by customer

• Items returned without prior notice

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💰 Refunds

If a refund is approved, it will be processed back to your original payment method.
Processing time may vary depending on your bank/payment gateway.

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📦 Return Shipping

If the product is incorrect or damaged, we will cover return shipping.
For other cases, customers are responsible for return shipping.

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❓ Need help?

If you have questions about your product, feel free to contact us at:
📧 Baitang8787@gmail.com